CANCELLATIONS, BOOKING, AND RESCHEDULING POLICY
Vibez By TIFA deposits are non-refundable and non-transferable except within out-of-the-norm or extraordinary circumstances.
When a customer books a session at Vibez by TIFA Studio, their contact information is automatically sent to a pool of engineers that “pick up,” and confirm the session with a customer.
If a customer books a same-day session the session deposit is not refundable if there is not adequate time or engineers available.
The customer’s deposit is good for a booking within 7 days. Deposits for studio sessions are placed to protect our engineers and producers, as well as our business.
Many frequently asked questions are what these deposits are for: Deposits play an integral role in ensuring we are able to compensate our staff appropriately and provide consistent and reliable income for our music professionals.
When rescheduling your studio session, we ask that you notify us at least 24 hours prior to your session date and time. This allows our staff ample time to adjust our schedule to get you rebooked. In the event that you need to reschedule your session, we offer reschedules for up-to 7 days after you’ve made your deposit.
After 7 days, your deposit and studio session timeslot is forfeited and no longer available